|
A Perfect opportunity for ambitious people with a service-minded attitude. Do you want to work in an international environment, using both your IT-skills and language skills? If so, this is the perfect job for you!
Company/client profile:
Our client is an international company, located in Amsterdam who are looking for new employees to join their European support teams. You'll be working in a young and motivated international team with people from different nationalities with excellent opportunity to growth within the company. What are we looking for?
In order to apply for this position, you’ll preferably meet the following requirements: Native Danish or Finnish or Swedish, additional language skills are beneficial;
Fluent in English, both verbal and written;
Experience in a telephone technical support position, giving support to end-users;
Considerable familiarity with MS Windows 98/2000 and Lotus Notes;
Experience in dealing with a novice and /or low-skilled customer base and ability to impart knowledge at various levels;
Aptitude for quick learning of technical and procedural topics;
Self-starting, self-motivating, self-learning work approach;
Ability to work on multiple, dissimilar activities simultaneously;
Excellent team-working skills; stress resistant;
For some teams, flexibility to work shifts.
The Role:
You will provide technical support on the phone to external customers from a number of countries, based on the languages you speak. You will troubleshoot, diagnose and correct technical faults, using your technical and diplomatic skills, and guide the caller through the necessary steps to restore functionality. What do we offer?
When you choose this employer, you're able to open yourself up to a career in a worldwide ICT operating corporation. They invest in training and personal development for their employees and provide a good and stimulating work environment, because they value the knowledge and enthusiasm of their employees. You will work in a modern open office environment in their office close to Amsterdam. There is an informal, professional work atmosphere. You will be a member of an enthusiastic, dynamic and professional team Salary:
Starting from 2000-2300 EUR p/month |
