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Swedish or Finnish Customer Service Representative |
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Written by Team Scandi-jobs.com
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Company
A major U.S. pharmaceutical company, provides technology
and tools for the development and production of new therapies and drugsEuropean
headoffice has consolidated the Customer Services for its operations in 20
European countries into one center, based in Amsterdam ZO. This highly
successful Customer Service Center operates in a truly international,
multilingual and multicultural environment.
Job
Description
The Representative is responsible for handling customer
contact (orders/queries/complaints) and the accompanying administration. He/She
is responsible for incoming correspondence, faxes, e-mails and calls and for
entering and handling orders according to internal processes. He/she ensures
interface with other internal departments, analyses the cause of products
returns, issues credit notes and invoices. Manages the flow of information
within his area of responsibility, takes necessary actions in line with the
company's requirements and in order to satisfy the customer's
needs.
Job Requirements
We are looking for:
- A native speaker of Swedish or Finnish and fluency in
English
With the following skills:
- Customer Service oriented
- Extensive communication skills (verbal and written), active
listener
- Team player, positive attitude
- Willing to commit
- User experience with computers
- Customer Service /Oracle /Logistic experience as a definite
asset
We are looking for a steady person that is willing to
fullfill the position for several years. Due to the size of the company, growing
possibilities are few.
Salary and Benefits
Salary 1700-1900,
full time. After three months temp contract the possibility for a permanent
contract with the company. Social events. Easy to reach by public
transport.
If you are interested and match the requirements, please
respond by sending us your resume.
Please note that we will only contact
you if you live in The Netherlands and meet the requirements. |
